Thank you for purchasing a digital course or educational product from Brandwich Media.

Please read this Refund & Cancellation Policy carefully before completing your purchase.

All courses and educational products sold by Brandwich Media are digital products. Access to the purchased material is provided after successful payment. Because digital products can be accessed, downloaded, saved, or consumed after delivery, purchases are generally final and cannot be returned like physical products.

By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

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1. Products Covered by This Policy

This policy applies to digital courses and educational products offered by Brandwich Media, including:

• AI Business Growth System

• Meta Ads Mastery 2026

• Social Media Marketing Pro Library

This policy also applies to any future digital courses, PDF guides, templates, resources, learning materials, downloadable files, or similar digital products sold through Brandwich Media.

No physical product is shipped as part of these purchases unless specifically stated otherwise.

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2. No Cancellation After Purchase

Once payment has been successfully completed and the purchase has been confirmed, the order cannot ordinarily be cancelled.

Digital product processing and delivery may begin immediately after successful payment. Customers are therefore requested to carefully review the course description, modules, features, pricing, and other information provided on the relevant product page before completing the purchase.

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3. No Refund After Purchase

All sales of digital courses and digitally delivered products are final once payment has been successfully completed and access to the purchased product has been provided or initiated.

Refunds will not ordinarily be provided for reasons including:

• Change of mind after purchase

• Accidental purchase

• Deciding that you no longer require the course

• Not having enough time to complete or read the course

• Failure to use, open, or download the purchased material

• Purchasing the wrong course without reviewing the product information

• Expecting features, services, or information that were not included in the course description

• Personal dissatisfaction based on individual preference

• Changes in your personal, professional, career, or business circumstances

• Failure to implement the information provided in the course

• Failure to achieve a specific personal or business outcome

Because these products are digital in nature, they cannot be physically returned once access has been provided.

Nothing in this policy is intended to restrict any consumer right or remedy that cannot legally be excluded under applicable law.

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4. Digital Product Delivery

After successful payment, the purchased digital course or product will be delivered or made accessible through the method specified by Brandwich Media.

Delivery may take place through:

• Email

• Download link

• Website access

• Online access link

• PDF delivery

• Another digital delivery method communicated to the customer

Customers are responsible for providing accurate contact details while completing their purchase.

Please ensure that the email address, phone number, and other information provided during checkout are correct.

If your payment has been successfully completed but you have not received your purchased product or access details, please contact Brandwich Media so that the transaction can be verified and the issue can be resolved.

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5. Payment Deducted but Order Not Confirmed

In some cases, payment may be deducted from your account while the transaction is shown as failed, pending, or incomplete.

Such transactions may be automatically reversed by your bank, payment gateway, or payment service provider.

If this occurs, please contact us with the relevant transaction details so that we can verify the payment status.

Any refund or reversal relating to a failed payment may be subject to the timelines and procedures of the relevant bank, card provider, payment gateway, or financial institution.

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6. Duplicate Payment

If you are charged more than once for the same digital product because of a verified technical or payment-processing error, please contact us with proof of the duplicate transactions.

Once the duplicate payment is verified, the additional payment may be refunded or reversed as appropriate.

This applies only to the duplicate payment. The original valid purchase will continue to remain subject to this Refund & Cancellation Policy.

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7. Incorrect Product Delivered

If Brandwich Media accidentally delivers a different digital product from the one you purchased, please contact us.

We will first attempt to resolve the issue by providing access to the correct product.

If the issue cannot reasonably be corrected, it will be handled in accordance with applicable law.

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8. Problems Accessing the Course

If you are unable to access the digital product because of an issue originating from Brandwich Media, please contact us so that we can assist you.

We may resolve the issue by:

• Resending the course

• Providing a new download link

• Replacing an inaccessible file

• Restoring access

• Providing another reasonable technical solution

Customers are responsible for having a suitable device, internet connection, browser, PDF reader, storage space, and other basic technology required to access digital content.

Refunds will not ordinarily be provided for problems caused by a customer's device, internet connection, email settings, software, storage, or other circumstances outside the reasonable control of Brandwich Media, provided the purchased product has been correctly delivered and is otherwise accessible.

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9. Educational Purpose and Results

All courses and digital products offered by Brandwich Media are created for educational and informational purposes.

Purchasing a course does not guarantee any specific result.

This includes, but is not limited to:

• Revenue

• Income

• Advertising performance

• Leads

• Sales

• Followers

• Engagement

• Business growth

• Employment opportunities

• Clients

• Marketing results

• Return on advertising spend (ROAS)

Results depend on several factors, including implementation, effort, experience, advertising budget, market conditions, competition, industry, audience, platform changes, and individual circumstances.

Failure to achieve a particular result does not qualify the purchaser for a refund.

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10. Intellectual Property and Course Sharing

All course materials, PDFs, frameworks, resources, templates, written content, graphics, and other educational materials provided by Brandwich Media remain protected intellectual property.

Purchasing a course gives you permission to use the material for your own permitted learning or professional use.

Unless written permission has been provided by Brandwich Media, you may not:

• Resell the course

• Redistribute course files

• Share purchased files publicly

• Upload the course to websites, groups, drives, or public platforms

• Share access with unauthorised individuals

• Reproduce substantial portions of the material for commercial purposes

• Present Brandwich Media course material as your own product

Unauthorised sharing, copying, resale, or distribution may result in termination of access and appropriate action to protect Brandwich Media's intellectual property.

Termination of access due to misuse or unauthorised distribution will not ordinarily qualify for a refund.

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11. Payment Disputes and Chargebacks

If you experience a genuine issue with your purchase, we request that you contact Brandwich Media before initiating a payment dispute or chargeback.

This allows us an opportunity to investigate the transaction and attempt to resolve the issue.

Fraudulent, misleading, or unjustified chargebacks submitted after receiving the purchased digital product may be challenged using available payment, transaction, communication, and delivery records.

Nothing in this section prevents a customer from exercising any lawful right to dispute an unauthorised or otherwise legitimately disputed transaction.

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12. Changes to This Policy

Brandwich Media may update this Refund & Cancellation Policy from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

For purchases already completed, the policy applicable at the time of purchase will generally apply, subject to applicable law.

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13. Contact Us

For questions regarding a purchase, payment, course delivery, cancellation, refund, or access issue, please contact:

Brandwich Media

Website: www.brandwichmedia.com
Email: contact@brandwichmedia.com
Phone: +91 8963800690

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When contacting us regarding a purchase, please provide:

• Your name

• Email address used for the transaction

• Course purchased

• Payment date

• Transaction reference number, where available

Agreement

By completing a purchase from Brandwich Media, you confirm that you have reviewed the product information and agree to this Refund & Cancellation Policy.