Privacy Policy

Brandwich Media respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Brandwich Media collects, uses, stores, and protects your information when you visit our website, contact us, submit an enquiry, purchase a digital course, or interact with our services.

By accessing www.brandwichmedia.com or using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

Name
Email address
Phone number
Billing and transaction information
Details of the course or digital product purchased
Information submitted through enquiry or contact forms
Messages and communications sent to us
IP address
Browser and device information
Website usage and interaction data
Cookie and analytics information
Any additional information you voluntarily provide

Payment information may be processed by third-party payment gateways or payment service providers.

Brandwich Media may receive information such as the transaction amount, payment status, transaction reference number, and other information required to verify and fulfil your purchase.

2. How We Use Your Information

We may use the information collected for purposes including:

Processing and confirming purchases
Delivering purchased courses and digital products
Providing access to course materials
Sending purchase confirmations and important course-related information
Responding to enquiries and customer support requests
Maintaining transaction and purchase records
Improving our website, digital products, courses, and services
Analysing website traffic and visitor behaviour
Preventing fraudulent or unauthorised activity
Sending marketing or promotional communications where permitted
Meeting accounting, tax, legal, regulatory, and compliance requirements

We only aim to collect information that is reasonably required for these purposes.

3. Digital Courses and Products

Brandwich Media currently offers digital educational products including:

AI Business Growth System
Meta Ads Mastery 2026
Social Media Marketing Pro Library

When you purchase a digital course or product, the information provided during checkout may be used to:

Verify the transaction
Provide access to the purchased material
Communicate important information regarding your purchase
Provide customer support when required

4. Payment Processing

Payments made through our website may be processed through third-party payment gateways, banks, or payment service providers.

These providers may collect and process payment information according to their own privacy policies and security practices.

Brandwich Media may maintain records such as:

Payment confirmations
Invoices
Transaction references
Payment status
Other relevant information

Such information may be retained for accounting, customer support, legal, compliance, and legitimate business purposes.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with the website.

Cookies may be used to:

Ensure the website functions properly
Remember certain preferences
Analyse website traffic and performance
Understand visitor behaviour
Improve the website experience
Support marketing and advertising activities, where applicable

Third-party services used for hosting, analytics, advertising, payments, or website functionality may also use cookies.

You may manage or disable certain cookies through your browser settings. Please note that disabling cookies may affect some website features.

6. How We Share Your Information

We may share information with trusted third-party service providers where necessary to operate our website and business.

These may include:

Website hosting providers
Payment processors
Email and communication platforms
Analytics providers
Digital content delivery services
Marketing and advertising platforms
Accounting, legal, and professional service providers

We may also disclose information when required by law, regulation, legal proceedings, governmental authorities, or where necessary to protect our business, users, legal rights, or systems.

Brandwich Media does not sell or rent your personal information as a standalone business activity.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Information may also be retained where necessary for:

Providing purchased products
Maintaining transaction records
Providing customer support
Resolving disputes
Preventing fraudulent activity
Meeting accounting and tax requirements
Complying with applicable laws and regulations

Different types of information may be retained for different periods depending on their purpose and applicable legal requirements.

8. Data Security

Brandwich Media takes reasonable administrative, organisational, and technical measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no website, online transmission, payment system, or electronic storage method can guarantee complete security.

9. Your Rights

Subject to applicable law, you may have the right to:

Request access to personal information held about you
Request correction of inaccurate information
Request deletion of certain personal information where applicable
Withdraw consent for certain types of processing
Raise a complaint or grievance regarding the handling of your personal information

Certain information may still be retained where required for legitimate business, accounting, security, contractual, or legal purposes.

For privacy-related requests, please contact us using the details provided below.

10. Marketing Communications

Brandwich Media may occasionally send marketing communications about courses, services, offers, updates, or other relevant information where permitted.

You may request to stop receiving promotional communications at any time by using the unsubscribe option where available or by contacting us directly.

You may still receive essential communications related to:

Purchases
Payments
Course delivery
Access to purchased products
Customer support
Security matters

11. Third-Party Websites and Services

Our website may contain links to external websites, payment providers, social media platforms, tools, or third-party services.

Brandwich Media is not responsible for the privacy practices, security measures, content, or policies of third-party websites or services.

We recommend reviewing their respective privacy policies before providing personal information.

12. Children's Privacy

Our products and services are intended for individuals who are legally capable of making purchases and providing valid consent under applicable law.

If parental or guardian consent is required because of your age, you should involve your parent or legal guardian before providing personal information or purchasing any digital product.

13. International Service Providers

Some of the technology, hosting, analytics, payment, communication, or other service providers used by Brandwich Media may process information from locations outside your country.

Where applicable, such processing will be handled in accordance with relevant data protection requirements.

14. Changes to This Privacy Policy

Brandwich Media may update this Privacy Policy from time to time to reflect changes in our website, services, products, technology, business practices, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We recommend reviewing this Privacy Policy periodically.

15. Contact Us

For questions, concerns, privacy requests, or grievances related to this Privacy Policy, please contact:

Brandwich Media

Website: www.brandwichmedia.com
Email: contact@brandwichmedia.com
Phone: +91 8963800690

When contacting us regarding a privacy-related matter, please provide sufficient information to help us understand and respond to your request.

Acknowledgement

By continuing to use the Brandwich Media website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.